Founder and Principal
Bruce Miller, MBA, IGP, is a respected author, educator, speaker and consultant on Electronic Document and Records Management (EDRMS) systems and technology. Widely regarded as the inventor of electronic recordkeeping software, he pioneered the world’s first electronic recordkeeping software products, and achieved the first US DoD 5015.2 certifications. Bruce has received numerous awards including IBM’s Technical Recognition Award, the Ted Ferrier Award of Excellence, and the prestigious international Emmett Leahy Award. His ground-breaking book “Managing Records in Microsoft SharePoint” introduced new, state-of-the-art recordkeeping methods and technology.
Administration and Training Coordinator
Natalie Arruda looks after all the training and consulting services logistics, planning etc. Natalie works closely with ARMA chapters to plan and coordinate on-site seminars throughout North America and Europe. She also coordinates Bruce's consulting schedule and online coaching and training events. Contact Natalie for any arrangement for coaching, training, or to arrange for a seminar in your local area. You can reach her at or 613-986-6570.